/ Raleigh-Durham / Research Triangle Park

Based in the Triangle. Built for sites that cannot stop.

Technology infrastructure for physical operations that cannot stop. Surya builds and operates standardized technology products for mission-critical physical environments: prepared replacement equipment, the endpoint environment, the site network and the operating layer that maintains them. The relationship starts with Surya Standby. Product support is included. Open-ended consulting is not.

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/ Managed IT services

Managed IT services for the Triangle, sold as a product.

Businesses in Raleigh, Durham, Cary and Chapel Hill search for managed IT services and IT support. Surya answers that search with a product rather than a retainer: standardized workstations through Surya Endpoint, the complete site network through Surya Fabric, and prepared replacement equipment held at the site through Surya Standby, all operated from the Surya facility in Research Triangle Park.

The Surya Agent Network takes the first response on every request and Surya engineers work three shifts, 365 days a year. There is no hourly engineering, no named-resource pricing and no charge for access to people. Response commitments for a scope are set in the written proposal, and IT support for a Raleigh-Durham site runs on the same standard as every other Surya site.

/ The facility

Operating from Research Triangle Park.

Surya has been operating since 1999. Replacement inventory is staged and configured at this facility and delivered to sites across the region.

Surya Technologies, Inc.
1 TW Alexander Drive, Suite 160
Durham, NC 27703
(919) 838-2880

/ Who this is for

Who this is for in the Triangle.

Manufacturing

Standardized technology infrastructure around plants, production environments and industrial operations.

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Commercial

Modern buildings depend on networks, automation systems, access control, security, IoT and other connected infrastructure.

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Healthcare

Healthcare environments combine enterprise IT, clinical endpoints, medical devices, building systems and physical infrastructure.

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In this region that means manufacturing plants, outpatient clinics, hospitals and connected buildings.

/ What we do here

Start with Standby. Add Endpoint, Fabric, or both.

Surya Standby

Protect revenue and customer commitments by keeping your sites working when critical equipment fails.

Prepared replacement coverage for the equipment classes written into scope. Surya captures your existing configuration for each agreed role or equipment type and prepares replacements to it: workstations in a branded Surya Smart Locker at the site, qualified network and site equipment in an existing secure room or cage outfitted with Surya RFID, staged on site or shipped from the Surya facility in Research Triangle Park, with authorized issuance recorded against the serial number, returns and certified erasure, readiness checks and replenishment.

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Surya Endpoint

Make your people productive from day one and keep control of company access and data through every hire, role change, and departure.

Identity, provisioning, configuration, protection, approved applications and protected-data recovery, including implementation and ongoing maintenance of Windows Autopilot v2, Intune and Microsoft Zero Trust configuration to Surya standards and your agreed business requirements, with a prepared working replacement at the site so the physical operation resumes without waiting for a technician to source and build equipment.

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Surya Fabric

Keep every location operating securely and at full speed, with network capacity and resilience that support your growth.

Surya provides the complete network system for the agreed sites: Surya supplies the equipment and its standard configuration, installs and tests it before operation, then operates and maintains the agreed network - approved edge, switching, wireless, segmentation, connectivity and a tested recovery procedure, extended to operational and cyber-physical systems through the Claroty integration where that layer is in scope.

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/ Cities we serve

Cities we serve.

  • Raleigh
  • Durham
  • Cary
  • Chapel Hill
  • Morrisville
  • Apex
  • Research Triangle Park

Sites elsewhere in North Carolina and the Southeast are served from the same hub by carrier.

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Tell us what stops in your operation when technology fails, and how many sites it happens at. Or call (919) 838-2880.

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