/ Company
Operating experience, built into a foundation for people and agents.
Surya Technologies has operated since 1999. The work has always been the physical side of technology: preparing, deploying, protecting, recovering and accounting for the equipment that distributed organizations depend on. That operating experience is now released as a reusable foundation: the supported devices, access, site networks and recovery that people and AI agents work on, operated the same way at every site. Customers build on it.
Surya is a product platform for physical businesses that combines AI agents, people on shift 24/7 and supply chains configured for each customer's sites, run from the Surya RTP Distribution Center. Within the purchased scope it delivers standardized endpoints, supplied site networks and prepared replacement equipment, operated to a released standard, with automated Vanta reporting for every operated product. Buyers can start with a bounded microsolution - Microsoft 365, Neat rooms, LocknCharge lockers, Claroty OT and CPS security or Vanta - and grow onto the platform if and when they choose. Their teams build the agents and workflows on it.
/ 01
Decades of operating experience.
Surya spent those years operating technology for organizations with real buildings, real equipment and real consequences when something stopped. That experience is what the released standard encodes: the failures worth preparing for, the configurations worth holding, and the recovery steps that actually work at a site.
/ 02
Operating experience, released as a product.
Services scale by adding people. A product scales by encoding what works, releasing it once and operating it the same way everywhere. Surya made that transition deliberately: standard profiles instead of bespoke architectures, released operations instead of improvisation, and defined acceptance instead of a sense that things seem fine.
/ 03
Built for physical environments.
Surya operates where technology failure stops real work: plants, hospitals and clinics, laboratories, warehouses, energy and smart-building sites, and multi-site operations that need every site to run to one standard.
/ 04
The physical operation behind it.
Surya runs the Surya RTP Distribution Center in Research Triangle Park: configuration, inventory, replenishment, recovery, repair routing, certified erasure and serialized custody. Software cannot perform the last physical handoff, so Surya built the operation that does.
/ What you are buying
Customers buy an operated product with a stated scope.
A defined product
You buy a named product or microsolution with a written scope, a supported standard and stated acceptance tests.
A standard that already exists
Qualification matches your sites to supported configurations Surya already runs, so setup starts from a known design.
Operated by AI and people
Within the purchased scope, AI agents give first response, engineers on shift 24/7 handle exceptions, and the work is accepted and handed over against the written tests.
Released profiles
Released profiles define what is supported. You expand one site, product or microsolution at a time, on the same standard.
Find your starting point.
Tell us what stops in your operation when technology fails, and how many sites it happens at.
Find your starting point