Built for healthcare and manufacturing sites

AI and people.Keeping your sites running.

Surya combines AI agents, people on shift 24/7 and supply chains configured for your sites, run from our RTP distribution center. One product platform for ready devices, secure access, connected sites and prepared recovery.

Start with the work your site needs to do, or the microsolution you need today. Expand on one operating standard.

SOC 2 Type II audited. Report available under NDA. · Vanta partner

Your operations

People + AI at your sites

Your team owns workflows and decisions

Surya's agents, people and RTP supply chain run the foundation

Microsoft · Access · Supported data connections

Within the purchased, operated scope

  • AI agentsFirst response and permitted device flows
  • People on shift 24/7Exceptions, judgment and approvals with your owners
  • RTP supply chainSupported equipment prepared, stocked, handed over and replenished for your sites

AI coordinates permitted work. People handle exceptions and physical execution in the agreed scope.

Surya Control: embedded in the Endpoint workstation service and Fabric
Surya Foundation: all three together →Each product, and each microsolution, can also be bought separately.

/ How it is run

AI and people. One operating standard.

Surya's operated products are run by three parts together. The Surya Agent Network takes the first response on a support request and runs the device flows it is permitted to run. Anything it is not permitted to finish goes to Surya engineers on shift, and consequential actions wait for your named approving owner. Where physical equipment is in scope, the RTP distribution center prepares supported equipment to the agreed configuration, stocks the site and replenishes it, with handover and custody recorded.

78%

of responses are AI-first

AI-first means the first response to a support request comes from the Surya Agent Network, not a person. Measured across every customer Surya operates, over the 90 days to September 2026.

Three shifts

365 days a year

Surya engineers are on shift around the clock, every day of the year. What the agent cannot finish goes to a person who is already working.

Nothing consequential without a person

Inside Surya Endpoint and Surya Fabric, the Agent Network works under Surya Control: routine, allowlisted operations run under your standing policy; privilege grants, destructive actions and broad policy changes wait for your named owner.

Supply chains configured for your sites

From our Research Triangle Park distribution center, Surya prepares supported equipment to your site's agreed configuration, supplies site stock, records authorized handovers and returns, and replenishes equipment within the purchased scope. Equipment, stocking levels and delivery arrangements follow the agreed product configuration and written scope.

Under Surya Standby on its own, the Agent Network runs the replacement loop - issuance, returns, replenishment and the custody record. Surya Control is not involved, because there is no tenant scope to govern.

The Surya Agent Network is how Surya operates the infrastructure it is responsible for. Your agents run your business workflows. Its metrics describe Surya's own support operation, not your agents.

How the Agent Network and Surya Control work →

/ The Surya product family

One operating foundation. Three products.

People and agents doing work across physical sites depend on the same things: devices and access, connected sites, and prepared equipment when something fails. Three products, each bought directly, each run by AI agents, people on shift and site supply chains from RTP within the purchased scope. Start with a microsolution under any product if that meets today's need. Surya Control operates the Endpoint workstation service and Fabric and is never a separate purchase.

01

Surya Standby →

Prepared equipment and physical recovery.

Equipment and recovery readiness keep physical work moving through failures.

Replacements prepared to your agreed configuration and held at the site, with authorized issuance, returns and replenishment recorded against the serial number.

Microsolutions - bought on their own

Smart lockerswith LocknCharge - Locker hardware, software and setup, run by your team.

Standby can also use an existing secure room or cage. A smart locker is not required.

02

Surya Endpoint →

Productive people, ready devices and controlled access.

People use the right devices, accounts and access as they work with AI.

The supported workstation environment: identity, provisioning, protection, protected-data recovery, and access through every hire, role change and departure.

Surya Control operates the Endpoint workstation service and Fabric. Standby provides prepared recovery inside both.

Surya FoundationThe shared operating foundation: Standby, Endpoint and Fabric together, under one agreement.An optional combined purchase for organizations ready for all three, so more people and sites can run on one standard. Not required to start, or to use AI.See Foundation →

Across the family: evidence and complianceAutomated Vanta reporting for the products you purchase. Vanta licensing and setup can also be bought on its own.

Vanta reportingVanta licensing and setup →

/ Who does what

Surya runs the platform. Your team owns the work.

Surya helps you choose a supported starting configuration and gets the purchased platform set up and working. Your team leads the business work at your sites.

An agent is software that performs approved work using your business systems. Your team decides what it may do and approves the decisions that matter.

Surya

  • Help selecting a supported starting configuration
  • Purchased configuration, onboarding, testing and handover
  • Supported Microsoft environment, identity and access in the agreed scope
  • Supported platform, model and data connections in the agreed scope
  • Operation, security and recovery only where an operated product is purchased

Your team

  • Choose the business goals
  • Own workflow design and approve automations
  • Own business data and permissions
  • Approve consequential decisions
  • Lead adoption and measure results

Agents assist approved work. Clinical, legal and production decisions, and machine or process control, stay with qualified people and the systems that own them.

/ Surya Standby

Prepared recovery in action.

A worker collecting a replacement laptop from a Surya Smart Locker.

How Surya Standby works. One route into Surya: prepared replacement equipment at the site. Other components and operated products can be bought without it.

/ Two business outcomes

Site resilience

Be ready when technology fails.

Prepare the devices, configurations, and recovery procedures your sites depend on, so a supported failure has a defined path back to work.

Security and compliance

Protect the operation. Show the controls.

Control equipment custody, user access, and network connections, with records that help demonstrate how the purchased scope is protected.

/ Evidence, Vanta and auditor coordination

Compliance evidence, connected.

Surya is a Vanta partner. Every Surya product supports automated reporting to the Vanta platform, bringing evidence from your supported equipment, endpoints, and site networks into your compliance workflow. Where your requirements call for an independent audit or assessment, we can arrange the appropriate auditor relationship as part of your product scope. Vanta licensing and setup are also available on its own.

Explore compliance reporting and auditor coordination →Explore Compliance with Vanta →

Start with what you're responsible for.

See how Surya supports your business, portfolio, IT team, or security responsibilities.

I lead the business

Keep locations productive, prepare for technology failures, and give your team more time to improve the business.

For CEOs & business leaders →

I oversee portfolio operations

Explore a repeatable technology standard for portfolio companies with physical locations, with clear responsibilities and a practical starting point.

For private equity →

I lead IT

Put routine infrastructure operation on a supported standard while your team owns applications, integrations, and business workflows.

For IT leaders →

I lead security

Evaluate connected assets, access controls, security boundaries, and evidence across your physical environments.

For security leaders →

Browse all products →

/ Device access and recovery

Where a prepared device makes a difference.

At shift change, after a device failure or when a site needs its next spare, the physical handoff matters. Explore four use cases for Surya Standby, which can be bought on its own.

Explore the use cases →

/ Straight answers

Straight answers.

What do your sites need to do next?

Tell us what your sites, people and AI need to do, or the microsolution you need now. Surya returns a supported first scope, the setup it requires, who owns what, and the commercial next steps.