Built for healthcare and manufacturing
AI agents for physical businesses.
Surya keeps your people, sites and agents working. Named agents that can put a working device in someone's hand, backed by a supply chain and dedicated agentic compute at the Surya RTP Distribution Center, and a smart locker on your wall. Your team builds the rest on the same rails.
SOC 2 Type II audited. Report available under NDA. · Operating since 1999 · Research Triangle Park, NC
Meet your first five hires.
Surya's IT agents come to you as a team. Each one is named, has a job description, and stands on a Surya product so it can finish what it starts. The names are defaults. During setup we work with you to tune them to your organization's culture: how they speak, what they are called, where they draw the line.
Mara
The swap
Watches every workstation, line PC and edge box across your plants. When one is failing she has the replacement already in the locker and tells the line lead which slot to open. She does the swap paperwork, the return and the custody record.
- Alone:
- the whole swap.
- To a person:
- anything that needs hands on the line.
- Stands on:
- Surya Standby and Surya Endpoint.
Dale
The door
HR says someone starts Monday; Dale has the laptop built to the plant standard, the account live, the badge scoped and the locker slot assigned before Friday. When someone leaves he collects, revokes and closes it out the same day.
- Alone:
- every joiner and leaver.
- To a person:
- a manager who has not confirmed the request.
- Stands on:
- Surya Endpoint.
Ruth
The network
Holds the standard on the switches, access points and firewall at each plant. When a switch dies the spare is already on the shelf at that site; she stages it, a technician swaps it, she confirms it is back on standard.
- Alone:
- monitoring, configuration, spares.
- To a person:
- the physical swap.
- Stands on:
- Surya Fabric and Surya Standby.
Sol
The floor boundary
Sees what is on the OT network and makes sure nothing from the office side reaches the PLCs and HMIs. Produces the inventory of controllers and the evidence an auditor asks for.
- Alone:
- visibility and the report.
- To a person:
- anything that would touch a controller.
- Stands on:
- Surya Fabric with OT and CPS security.
Wes
The night shift
Takes every after-hours message in Teams, fixes what the approved list can fix, and has the rest in front of a Surya engineer before first shift.
- Alone:
- resets, slow-PC fixes, the known list.
- To a person:
- everything else, by 6am.
- Stands on:
- Surya Endpoint.
One intake conversation sets how they speak. A plant talks in shifts and lines. A clinic talks in rooms and providers and never names a patient. That tuning is done with you, not handed to you.
Every one of them runs under identities in your own Microsoft 365 tenant that your administrator can see, audit and revoke, and under Surya Control: routine work on the approved list, consequential changes only with your named owner.
What stands behind them.
A hire that can only send a message is a chatbot. These five can put a working device in someone's hand, because three physical things stand behind every one of them.
01
The supply chain at the Surya RTP Distribution Center.
Your replacement devices and site equipment are built to your standard, stocked, shipped and replenished from one building in Research Triangle Park. When Mara says the replacement is ready, it is because a person at RTP already built it and put it on a truck.
How it works →02
The locker on your wall.
An on-site badge-access smart locker at every site, stocked with your replacements, every slot tracked. The hire tells the person which slot. The person walks over. Nobody waits on a shipment.
How it works →03
Dedicated agentic compute at RTP.
Your hires run on hardware assigned to your organization alone, in the Surya RTP Distribution Center. Not shared with another customer. Every action logged off the hardware within seconds. Switched off from your own tenant, by you.
How it works →
The agents are the front. The building, the locker and the hardware are why they can finish what they start.
The ones you build.
The employees you build on the Surya platform. You know your business. Now put that experience into agents that take it to the next level.
A plant group
- Shift handover
- Maintenance request
- Quality hold
- Supplier documents
A clinic group
- Prior authorization prep
- Referral follow-up
- Supply reorder
- Patient message triage
/ The stack
One stack.
The hires stand on these. Each one can be bought directly and works with what you already run.
Standby, Endpoint and Fabric together are Surya Foundation →You know your business.
We give you the platform to build on.
Surya
The agent backbone: the harness, governance and monitoring, with the devices, access and networks under it. Run for you, around the clock.
Your team
The people who know the work build the agents for it. Nothing for them to stand up or maintain first.
Clinical, legal and production decisions, and machine control, stay with your people.
Start with one thing.
- One site on Surya Standby.A locker on the wall, replacements prepared to the configurations you run today.
- One component.Microsoft 365 licensing, a conference room, a smart locker, OT and CPS security, or Vanta.
- One team on the Agent Platform.
One written quote for that scope. Add the next layer when a renewal, a refresh or a new site calls for it.
How Surya Standby works.
How it is run.
78% of support responses are AI-first, across every customer, over the 90 days to September 2026.
Engineers on shift around the clock, 365 days a year.
- Device preparation, delivery, recovery and custody across about 40 clinics in four states.
Equipment prepared and replenished from the Surya RTP Distribution Center.