Device logistics, run as a product

Never touch a laptop again.

Every hire, every exit, every refresh, every dead machine — configured, shipped, recovered, and wiped from our secured floor, and same-day from stock already on your site. On the desk day one. Gone clean when they leave. You never open a box, chase a tracking number, or find a laptop in a drawer. The whole headache is ours.

A dead laptop is our emergency. Not your employee's.

Request a discovery conversation →See how it works →

For multi-site manufacturing and healthcare · Regional configuration & distribution centers · Not an MSP — the supply chain behind your endpoints

/ What we do

Never touch a laptop again.

The whole device lifecycle — provision, deploy, recover, wipe — is ours. Your team stops running device logistics. No imaging bench, no shipping desk, no returns closet. It leaves your building.

/ What we do

Same-day, from stock on your site.

We forward-deploy a pre-imaged spare pool at your site, so a swap or a new hire is same-day — not a 3–5 day box. Restocked from Region 01 by FedEx or regional truck on a cadence you can plan against.

/ What we do

Your image, your process — run at scale.

You own the image, the security baseline, the patch policy. We execute it flawlessly, physically, regionally. We don't engineer your endpoints — we run your process, at scale, so it happens the same way every time in every region.

/ The first day

The best first impression your company makes.

One branded box. Their laptop imaged to your build, enrolled, ready to log in — accessories laid out, a welcome card, your brand on the packaging. No "set up your machine, here are twelve steps."

Day one, they're working, and they feel like the company was ready for them. It's an employer-brand and retention win, delivered as logistics — not another portal.

/ Inside the box

  • 01Laptop imaged to your build, enrolled, powered up and signed in on first boot.
  • 02Accessories laid out and ready to use — no bag of unlabeled cables.
  • 03Your branded packaging, personalized welcome card, optional swag insert.
  • 04Optional add-on to kit & ship. We execute; your brand shows up on the doorstep.

/ Manifesto

We own the building your devices move through.

The old way treats your laptops as an afterthought bolted onto a help desk — run remotely, billed by the ticket, with a dead machine landing as your employee's problem and a departing employee's laptop vanishing into a closet.

We don't remote in and hope. We own the building your devices move through. Configured on our floor, staged at your site, recovered under serialized chain of custody, wiped to NIST 800-88 back in the region. The physical operation is the product.

You own the image, the security baseline, and the patch policy — that is your team's job and we don't take it from you. We run your image and your process, flawlessly, at scale, in every region you operate.

Request a discovery conversation →

/ The Event

Every device event has the same shape — someone needs a working laptop, now.

A new hire on Monday. A refresh cohort due this quarter. A dead machine at 2am. A departure that has to come back clean. Different triggers, same physical work — and it is our work, not yours.

/ Scenarios

The moments that used to stop the work.

From PE roll-ups to quarterly refreshes to a dead laptop at 2am — the physical work becomes routine.

Scenario / 01

Healthcare

A clinician's laptop dies mid-shift.

Care can't wait for a five-day replacement. A pre-imaged spare from the on-site pool is walked to the floor in minutes; the dead machine is sealed, tracked, and shipped back to Region 01 for wipe and disposition. Your clinician never opens a ticket about hardware — they get a working device.

  • +Forward-deployed spare pool sized to your clinical footprint
  • +HIPAA-aligned chain of custody, serialized end to end
  • +BitLocker, audit logging, biomed asset tagging preserved on the swap
  • +NIST 800-88 sanitization certified at Region 01

Scenario / 02

Manufacturing

A plant engineering laptop drops off the network at 2am.

The night shift doesn't wait for a shipped replacement. A spare from the plant's on-site pool comes out of the cage, ready to run your image and your process. The failed unit goes back to Region 01. Production keeps moving.

  • +On-site spare pool at every plant we cover
  • +Your engineering image, your driver pinning, your controls — executed by us
  • +Serialized retrieval and RMA handled from our floor, not yours
  • +Restocked by FedEx or regional truck on a schedule you can plan against

Scenario / 03

M&A Integration

You closed the deal. Two thousand people need working laptops on Monday.

The integration clock starts immediately. We stage and ship thousands of ready-to-work devices from Region 01 in days, not quarters — configured to your image, delivered to the desk, reconciled against the target-co inventory.

  • +Your image applied per acquired entity
  • +Mass deployment across distributed workforces
  • +Domain migration and identity cutover coordination
  • +Asset reconciliation against target-co inventory

Scenario / 04

Equipment Refresh

Replacing every laptop in the company without your IT team touching a box.

Fleet refreshes turn into months of disruption when your internal team has to do them between everything else. We plan it in waves, swap devices in place, and take the old fleet back for secure disposition — your team never opens a box.

  • +Cohort-based refresh planning by role and region
  • +Swap-in-place with prepaid return logistics
  • +ITAD: NIST 800-88 wipe, resale, or shred
  • +Sustainability and recovery-value reporting

Scenario / 05

Onboarding & Offboarding

The new hire's laptop is on their desk before they are.

When someone joins, a configured laptop should be waiting — not stuck in an IT queue. When someone leaves, the laptop should come back — not disappear into a drawer. We handle both, triggered by your HR system.

  • +Day-1 device delivery, triggered automatically by your HR system
  • +Persona-driven configuration executed to your image
  • +Automated offboarding kits with prepaid return
  • +Up to 90% remote-worker asset recovery target

Scenario / 06

Multi-site coverage

Forty sites, one operator, one lifecycle.

Every site — plant, clinic, warehouse, corporate — gets the same forward-deployed spare pool, the same restocking cadence, and the same serialized chain of custody. One operator, one rate card, one number to call.

  • +Per-site spare pools sized to headcount and role mix
  • +Restock cadence tuned to your regional truck lanes and FedEx footprint
  • +Guided plug-in runbooks for non-IT site contacts
  • +One inventory of record — reconciles line by line to your HR system
Enterprise laptop being scanned during provisioning at the Surya RTP center

/ Region 01 — Research Triangle Park, NC

A regional configuration and distribution center built for the hardware your business runs on.

Healthcare and manufacturing don't have time for missing assets, slow imaging queues, or compliance gaps. Region 01 in RTP is built to remove all three, and to restock the spare pools at your sites on a cadence you can plan against.

  • +Secured, access-logged floor space — demand filled the floor faster than we planned
  • +HIPAA-aligned and NIST 800-171 compliant handling, storage, and disposal
  • +Serialized inventory with real-time asset tracking
  • +On-site NIST 800-88 sanitization and certified shred
  • +Climate-controlled staging for HMIs and clinical hardware

/ The Regional Model

RTP is Region 01.

Same-day only works when the floor is near the fleet. That isn't a limitation of the model — it is the model. Every region Surya serves gets what Research Triangle Park has: a secured configuration and distribution center, forward-deployed spare pools at customer sites, serialized chain of custody, certified destruction, and same-business-day dispatch inside the region.

RTP is the first plank — our Region 01 configuration and distribution center. Demand filled the floor faster than we planned. New regions will be announced as they open, each running the same templates, the same chain of custody, and the same published rate card.

This is what productizing the physical layer looks like at scale: more regional centers, closer to more fleets.

/ Integrations

Your HR system decides. Laptops follow.

When you onboard or offboard someone in your HR system, the right thing should just happen — a laptop ships, or a laptop comes back. No tickets, no spreadsheets, no one remembering to do it. We connect to the HR system you already use and make the physical work automatic.

  • Real-time HRIS status sync, bidirectional
  • AI-routed shipping with carrier optimization
  • Audit-ready dashboards for every asset event
Workday
Rippling
BambooHR
SAP SuccessFactors
ADP
UKG
Greenhouse
Paylocity

/ We run on your stack

Your image, your policy, your tenant. We execute.

We run inside the platforms your IT team already owns. No black boxes, no proprietary agents to learn — everything we do is visible in your systems.

System of record

Your ITSM

Tickets, asset records, and approvals reconcile end-to-end inside your existing ITSM. Every device event auditable where your team already looks.

MDM & Policy

Microsoft 365 Intune

Your persona-driven configuration, your app deployment, your hardening baselines — pushed at enrollment and enforced for the life of the device. We execute the policy your team defines.

Zero-touch enrollment

Windows Autopilot

Devices register to your tenant before they leave Region 01. The end user opens the box, signs in, and lands on your fully managed desktop.

Imaging delivery

SmartDeploy

Your gold images and application packages, delivered consistently across clinical, engineering, and field personas — without hand-built reference machines.

Compliance & Posture

HIPAA AlignedNIST 800-171NIST 800-88 SanitizationRTP, NC Local

/ Trust & Proof

Trusted by mission-critical operations.

How leading organizations use Surya to run joiner-mover-leaver, fleet refresh, and multi-site device logistics at scale.

Trusted at 4,000-endpoint scale by a private equity-backed national accounting and advisory firm.

Operating global enterprise networking for a FTSE 100 company — every region, one operator.

HEALTHCARE

Forty clinics. Day-one access for every new hire.

How a multi-state healthcare provider stopped losing clinical hours to laptop logistics.

~40 clinics4 statesZero-touch provisioning
Rippling·Microsoft 365 E5·Intune·Autopilot
HIPAA-aligned • BAARead the case study

/ Onsite Visit

Come to RTP. Tour the floor. Design your deployment.

Every onsite visit pairs a hands-on facilities tour with a working session — built so your team leaves with a concrete plan, not a sales deck.

Track / 01

Facilities Tour

Walk the RTP floor — provisioning bays, secure storage, kitting lines, and the HIPAA-aligned, NIST 800-171 zone. See the chain of custody in motion.

  • Provisioning and imaging bays
  • Climate-controlled secure storage
  • Onboarding and offboarding kit lines
  • ITAD and NIST 800-88 sanitization zone

Track / 02

Design Your Deployment

A working session in our customer briefing center. We map your sites, your persona mix, and your spare-pool sizing, and translate it into a concrete Surya runbook.

  • Site-by-site spare-pool sizing
  • Persona and role-based image mapping
  • HRIS, MDM, and ITSM automation into your systems
  • A draft runbook you take home the same day

/ A note from the founder

Headshot

I've spent 26 years inside the managed services industry, and here's what I learned: the device layer is treated as an afterthought — a ticket queue bolted onto a help desk, run remotely, billed by the hour, with the actual physical work pushed back onto your employees and your internal team.

Devices are physical. They break. They get lost. They need to be somewhere on a specific day. Remote-in doesn't fix any of that.

So we built the opposite: a real building, real spare pools staged at your sites, real chain of custody. Your image and your process — run by us, at scale, in every region.

You never touch a laptop again.

Ashvin

Ashvin — Founder, CEO & Chief Architect · Surya Technologies

/ Start here

Start with a conversation.

Tell us about your fleet and your sites, and we'll scope it and show you same-day in action.

Request a discovery conversation →

/ Contact

Tour the facility. Get a quote.

Tell us about your fleet — number of devices, vertical, and HRIS — and our RTP team will be in touch within one business day.

Facility

Surya IT Logistics
Research Triangle Park, NC 27703

Verticals

Healthcare · Manufacturing