Who We Serve / Private Equity Operating Teams

The EBITDA lever hiding in your portfolio's IT line.

Every portfolio company is paying an MSP to maintain problems and a consultant to fix them. Surya replaces both — engineered endpoints plus AI-first service operations — at roughly half the cost. Savings that recur are EBITDA; EBITDA carries your multiple.

/ Portfolio Reference

4,000+

ENDPOINTS UNDER ONE OPERATOR AT A PE-BACKED PORTCO

/ The Multiple Math

Savings that recur are EBITDA. EBITDA carries your multiple.

A 2,500-endpoint portfolio company cuts roughly $1.5M+/yr in recurring MSP spend by moving to Surya. At a 10x exit multiple, that recurring saving compounds into roughly $15M of enterprise value at exit — from one operating decision, on one line item, in one portfolio company.

Portfolio-wide, the second invoice compounds: every company is quietly paying it, and none of them report it.

/ Endpoints

2,500

Illustrative portfolio company

/ Recurring saving

~$1.5M+ /yr

Versus a traditional MSP contract

/ Enterprise value at 10x

~$15M

One portco, one line item

Illustration, not a guarantee. Actual savings depend on the incumbent MSP contract, endpoint mix, and service scope; actual EV impact depends on exit multiple and buyer treatment.

Model your portfolio →

/ Cost Shape

Capex clears. Opex compounds. Price accordingly.

Every recurring dollar a portfolio company pays an MSP is EBITDA destroyed at the exit multiple. A one-time build is not.

Surya's model moves the implementation cost where it belongs — a single project invoice, the Foundation Build — and cuts the recurring line roughly in half. Same IT capability, restructured cost shape: the version your fund's math prefers.

It also explains why incumbents can't match the price even with the same AI tools: their revenue is the labor being deleted. Ours never was.

Your finance team determines accounting treatment; the EBITDA logic holds either way.

/ Vendor Standardization

One decision, N companies.

Instead of every portco negotiating its own MSP, its own service desk, and its own compliance evidence, the operating team makes one decision — and every portco inherits it. And because the operation is physical — imaging benches, spare pools, serialized tracking — it's the part of the model no software vendor or chatbot-equipped incumbent can replicate by buying a license.

One gold-image standard

Every device across every portfolio company ships in the same known, hardened, auditable state. New portco onboarding is a rollout of an existing standard, not another integration project.

One service desk

AI-first in Microsoft Teams, defined engineer escalation paths, measured monthly metrics. The same experience for every employee at every portco on the platform.

One bill per portco

Platform, automation engineering, engineer escalations, and reporting — all in the monthly. No hourly consulting invoices arriving after the fact.

Comparable operating metrics

Containment rate, median resolution time, cost per endpoint — measured the same way in every portco, so operating partners can benchmark portcos against each other.

/ Day-One M&A Integration

Close date is the deadline. The fleet meets it.

When a portfolio company acquires another, the acquired-company fleet has to be brought onto the platform standard against a close-date deadline — without stalling the deal or leaving the operating team to reconcile inventories after the fact.

  • +Acquired-company fleets re-imaged to the platform gold-image against close-date deadlines
  • +JML automation absorbs the org change through the transition
  • +Serialized asset tracking — a complete inventory the day the deal closes
  • +One operator across the combined entity from day one

/ Proof Points

What we actually do, not what we promise.

P / 01

Portfolio-scale reference

Trusted at 4,000-endpoint scale by a private equity-backed national accounting and advisory firm — HRIS-driven joiner-mover-leaver at busy-season surge, one operator across every office and every remote employee.

P / 02

Global operating capability

Operating global enterprise networking for a FTSE 100 company — every region, one operator. For sponsors with international portfolio companies, multi-region capability is a differentiator versus regional MSPs.

P / 03

One gold-image standard

Every device in every portfolio company ships in a known, hardened, auditable state. Client-data protection and audit posture are engineering properties of the fleet — not a policy binder your operating team maintains by hand.

P / 04

Comparable metrics across portcos

Containment rate, median resolution time, cost per endpoint — the same measurements across every portfolio company on the platform, so operating partners can benchmark portcos against each other.

/ References

Trusted at 4,000-endpoint scale by a private equity-backed national accounting and advisory firm.

Operating global enterprise networking for a FTSE 100 company — every region, one operator.

/ Scenarios

From the floor, not the brochure.

Scenario / Day-One IntegrationM&A Integration

Close date is the deadline. Acquired-company laptops re-imaged to the platform standard on day one.

When a portfolio company acquires another, the acquired-company fleet has to be brought onto the platform standard against a close-date deadline — without stalling the deal. We re-image the acquired fleet in place, absorb the org change through JML automation, and track every serialized asset through the transition so the operating team has a complete inventory the day the deal closes.

  • +Acquired-company fleets re-imaged to the platform gold-image against close-date deadlines
  • +JML automation absorbs the org change — new hires, transfers, and departures logged automatically
  • +Serialized asset tracking through the transition — no missing laptops on the post-close inventory
  • +One operator across the combined entity from day one — no per-region IT stitching

Scenario / StandardizationVendor Standardization

One decision, N companies. One gold-image standard across the portfolio.

Instead of every portfolio company negotiating its own MSP, its own service desk, and its own compliance evidence, the operating team makes one decision. Every portco runs the same gold-image standard, the same service desk, and reports the same operating metrics — so a bolt-on in month three inherits the platform, not another integration project.

  • +One gold-image standard across every portfolio company on the platform
  • +One service desk experience — AI-first in Microsoft Teams, defined engineer escalation paths
  • +One bill per portco — no consulting SOWs stacking on top of the monthly
  • +Comparable operating metrics: containment rate, resolution time, cost per endpoint

Scenario / Cost ShapeCapex vs. Opex

Every recurring dollar paid to an MSP is EBITDA destroyed at the exit multiple.

A one-time Foundation Build is not. Surya's model moves the implementation cost where it belongs — a single project invoice — and cuts the recurring line roughly in half. Same IT capability, restructured cost shape: the version your fund's math prefers. Your finance team determines accounting treatment; the EBITDA logic holds either way.

  • +Foundation Build: one-time, fixed-price implementation project
  • +Recurring operating line cut roughly in half versus a traditional MSP contract
  • +No hourly consulting invoices arriving after the fact — one monthly per portco
  • +Cost shape aligned to how sponsors value the business at exit

Scenario / Multi-RegionInternational Portfolio

One operator across every region — the differentiator versus regional MSPs.

Portfolio companies with international footprints usually end up with a patchwork of regional MSPs, inconsistent tooling, and no comparable operating metrics. We already operate global enterprise networking for a FTSE 100 company across every region — the same platform, the same standard, the same reporting for every geography a portco touches.

  • +Multi-region device logistics, gold-image standard, and service desk under one operator
  • +Consistent controls and evidence across every geography — GLBA, SOC 2, HIPAA where applicable
  • +One reporting surface for the operating partner — no per-region reconciliation
  • +FTSE 100-scale operating reference behind the model

/ Next Step

Talk to us about your portfolio.

Prove it inside one portfolio company first. The Pilot is a fixed-price proving ground — one portco, one scope, measured outcomes — before the operating team decides to roll the platform across the portfolio.

/ Contact

Tour the facility. Get a quote.

Tell us about your fleet — number of devices, vertical, and HRIS — and our RTP team will be in touch within one business day.

Facility

Surya IT Logistics
Research Triangle Park, NC 27703

Verticals

Healthcare · Manufacturing