/ Legal · Privacy Policy
This Policy covers personal information we collect through our website and marketing — what we collect, why, who we share it with, and how to exercise your rights. Data we process for clients under contract is handled separately under the MSA and, where applicable, the Business Associate Agreement.
/ Short Version
We collect the information you submit (contact forms, email) plus standard request and analytics data. We use it to reply, deliver Services, and improve our site — we don't sell it. Data we process for clients under contract (including PHI) is governed by the MSA and BAA, not this Policy. Pair this with our Terms./ Contents
Section 01
Surya handles information in two distinct contexts. Understanding the line matters:
Section 02
From the website and marketing, we may collect:
We do not knowingly collect sensitive categories of personal information through the site.
Section 03
Section 04
Where the GDPR or UK GDPR applies, we rely on the following bases: performance of a contract or pre-contractual steps at your request; our legitimate interest in running and improving the business; compliance with legal obligations; and, where required, your consent (which you may withdraw at any time).
Section 05
We use a small number of first-party and third-party cookies for site functionality and analytics. Analytics providers process visit data to help us understand traffic patterns. You can control cookies through your browser settings; disabling them may affect site functionality.
Section 06
We share site and marketing information with:
We do not sell personal information and do not share it for cross-context behavioral advertising.
Section 07
Surya operates from the United States and works with a delivery team in Bangalore, India. Personal information may be transferred to and processed in those jurisdictions. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.
Section 08
We retain information for as long as needed for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Inquiry records are typically retained for the duration of the commercial relationship plus a reasonable archival period.
Section 09
Surya's security and privacy practices are aligned to NIST 800-171 and HIPAA. A SOC 2 Type 2 report will be available on August 1, 2026 via our Vanta trust center. No system is perfectly secure; we cannot guarantee absolute security but we work to maintain controls appropriate to the data we handle.
Section 10
Depending on your location, you may have the right to access, correct, delete, or port your personal information, to object to or restrict processing, and to withdraw consent. To make a request, email sales@suryatechnologies.com. We will verify your identity and respond within the period required by law. You may also have the right to lodge a complaint with your local supervisory authority.
Section 11
Business Associate Agreements are available for engagements involving Protected Health Information. PHI is never used for our own marketing or analytics.
Section 12
Our website is directed at businesses. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us so we can delete it.
Section 13
We may update this Policy from time to time. The current version is posted at this URL with its effective date. Material changes will be communicated through the site or to contacts of record.
Section 14
Surya Technologies, Inc.
Research Triangle Park, NC 27703
sales@suryatechnologies.com