/ One product. Five elements. One supported standard.
A 30-day installation target. A defined finish line.
The target covers a declared, qualified installation after site, equipment, access, licensing, and compatibility requirements are met. Completion means the acceptance tests pass across all five elements.
The clock depends on readiness: site and cabling, equipment on site, administrative access, licensing, and compatibility resolved. Unmet prerequisites move the start, not the finish line. The target applies to a declared, qualified scope, not to transforming an organization.
The product is built, released and operating. Capabilities and deployment commitments are confirmed for the accepted scope.
/ Four stages
Qualify, install, test, accept.
/ 01
Qualify
The declared scope is compared against the released standard, and prerequisites are named and owned.
/ 02
Install
The five elements are installed to the released profile for the declared scope.
/ 03
Test
The acceptance tests for each element are run and their evidence recorded.
/ 04
Accept
Acceptance is the point where every required test has passed for the declared scope.
/ Readiness
What has to be true before the clock starts.
Site
Space, power, cabling and network ports for the declared scope, with the locker location agreed.
Equipment
Supported endpoints, network equipment and spares purchased and on site.
Access
Administrative access and the consented application identities in your tenant.
Licensing
The Microsoft licenses each released profile requires, active on your agreement.
Compatibility
Applications, peripherals and identity model confirmed against the released catalogue.
Owners
A decision-maker, data and access owners, purchasing authority and a site contact, named.
/ Acceptance
Completion means every element passed its test.
Surya Fabric
Inventory matches the installation; required business paths succeed; prohibited cross-segment access is denied; the approved configuration can be restored; losing each included path produces the declared result.
Surya Workplace
Provision a new supported device; restore an authorized user to the defined working state on a replacement; test account recovery and the denial of an unauthorized recovery attempt; verify approved controls; execute a safe data restore; validate joiner and leaver handling; run a controlled containment exercise.
Surya AI Foundation
An authorized user performs a representative permitted task; an unauthorized user or prohibited data path is denied; connector and model restrictions behave as configured; consumption is visible; logging is available; a customer-owned workflow uses the released interface without custom Surya code.
Surya Control
A permitted automated correction is applied and verified; a prohibited action is stopped and raised; the operations appliance is replaced and its working state rebuilt from your tenant.
Surya Standby
A person at the site obtains a working replacement through the runbook and returns to the defined working state, with the swap recorded.
Acceptance is a test result at a point in time. Reliability over months is measured separately and reported separately. Failure of a Surya acceptance test is Surya's responsibility to resolve.
Any published deployment example states both the contract-to-operational time and the installation clock. A prerequisite project is never hidden outside the clock.
There is no free pilot, free hardware offer or paid assessment. The product is bought and installed to the standard. Payment and remedy wording comes from the approved commercial terms.
/ What delays a deployment
The honest list.
- Prerequisites that are still open at the start of the clock
- Equipment, licensing or carrier delivery outside Surya's control
- Administrative access or approvals not yet in place
- An unsupported configuration discovered inside the declared scope
- A change to the declared scope during installation
Start with qualification.
Bring your tenant, sites, devices and application requirements. Qualification names the prerequisites and their owners before any date is discussed.