/ Existing customers

Product support for existing customers.

Existing customers use the support path named in their agreement. If you cannot reach it, write to sales@suryatechnologies.com and say that you are an existing customer; the message is routed to product support, not to new business.

Product faults inside the accepted scope are Surya's to resolve, at no consulting fee. If your question is about a change to the standard, say so and it is routed to the product change process.

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