/ Rate card

Rate card.

Terms

• +Your paper: everything physical is yours, on your paper, at cost where Surya sources it: lockers, network kit, sensors, servers, dedicated compute. Surya operates it. Surya carries no equipment for you on its books.
• +Term: 12 months for Endpoint, Fabric and Agent Platform, from the service start date; no ending early within the term. Renews for 12 months; 60 days' notice to end. Standby alone: month to month, 30 days' notice.
• +Payment: by ACH draft from a US business account, authorized on signature. Each invoice is issued and drafted on its due date. India: e-NACH mandate, debited in INR at the rate on the debit date.
• +Monthly services: drafted on the 15th of the month of service, on the counts in effect on the 1st of that month (people, managed network devices, sites).
• +On signing: the one-time fees, the first month of service prorated from the service start date, and the compliance platform and any locker licenses for the year are drafted together.
• +Pass-through: Microsoft, Azure and carrier charges are drafted with the monthly services at the vendor's price for that month.
• +Counts: the 1st-of-month count is sent to you the same day; ten days to dispute a line before the draft.
• +Failed draft: re-presented after 3 business days; a second failure suspends new work (moves, deployments, function builds; never leaver removals or recovery) until it clears.
• +Prices: Surya's own lines are fixed for the term and may change at renewal with 90 days' notice. Pass-through lines move with the vendor.
• +A person is a licensed user in your Microsoft tenant, billed on the count in effect on the 1st of each month.
• +The standard kit and its spare set are a separate one-time purchase on your paper; deployment and monthly rates do not include equipment.
• +When a managed-in-place site moves to the standard kit, the $4,000 deployment applies and the takeover fee is not credited.
• +Outside the United States: same price per person. Lockers, spares and swaps are delivered in the United States; people elsewhere are served remotely.
• +Existing accounts: an account Surya already operates moves to these prices without deployment or takeover fees. One-time fees apply only to sites moving to the standard kit.
• +Agreements: master services agreement; business associate agreement where protected health information is in scope. SOC 2 Type II report under NDA.
• +Administration and exit: you hold Meraki organization admin, with Surya as a delegated Meraki administrator, and you hold tenant global admin, with Surya operating through application identities you consent to; both are removed within five business days of exit with the configuration of record and the compliance evidence export returned.
• +Compute: Base compute for the roster is Surya's and included. Client-specific agents run on your paper, in your Azure or on hardware at your site, operated by Surya; capacity beyond the included base is quoted.
• +Locker license: $5,000 per site per year at every site with a locker, at every rung (A locker at every site, Standby alone, and Endpoint sites with 15 or more people), drafted on signing and at each anniversary; the locker hardware is yours, at cost on your paper.
• +A locker at every site: month to month, 30-day out; the locker hardware is yours, passed through at cost; the locker license is $5,000 per site per year, drafted on signing and at each anniversary; on moving up to Endpoint the deployment fee is waived and the JML implementation credited.

/ Two ways in

Manage in place, or move to the standard kit.

Both paths use the same monthly device rates: $250 per security appliance · $100 per switch · $50 per access point, per month.

The two kits

• +Full Meraki.
• +Hybrid Meraki, with Cisco Catalyst switching cloud-managed from the Meraki dashboard.

Surya specifies, configures and operates the site network. The kit and its spare set, Meraki licensing, circuits and sensor platform are on your paper.

A quarter to a half less than a clinic group or plant under HIPAA or CMMC pays today

Modeled on published 2026 rate guides; your figure comes from the scope review.

Published 2026 managed IT rate guides put a HIPAA-scope or regulated-manufacturing seat at $160 to $250 per person per month, network devices at $25 to $75 each, compliance work (platform, annual risk analysis, penetration test) outside the seat, and projects and hourly at 30 to 50% on top. Surya is one invoice. Year one, both worked examples, at the midpoint of each band, servers included on Surya's side, no onboarding charged to an incumbent you already have.

Microsoft licensing is the same on both sides and is left out. Surya year one includes the one-time fees; the standard kit, where chosen, is a separate purchase on either side. Risk analysis and penetration testing are bought separately on either side and are left out. Clinic group 27 to 36% less; plant 40 to 48% less. Locker hardware is bought at cost on your paper and is left out. Shipped moves and mass deployment events are on the published meter on either side.

/ What a quote contains

Each applicable line shown separately, never blended into one number.

Not every order contains every line. A licensing-only order is the license and its agreed subscription support; a component deployment adds equipment and setup; an operated product adds ongoing Surya operation. Software licensing, and AI, cloud and backup consumption apply only to the purchased products that require them. Surya Standby on its own does not carry a Microsoft, Intune, Autopilot or Claroty license requirement; those licenses apply where Surya Endpoint or Surya Fabric is in scope.

Figures are confirmed in a written quote against a declared scope. Nothing here is a final term; commercial terms come from the approved agreement.

/ How a quote is produced

A declared scope comes before a number.

1. / 01

   Qualify

   Your environment is compared against the released profiles, and any prerequisite is named and owned.

2. / 02

   Declare the scope

   The products, sites, users, endpoints and site options that are in scope are written down.

3. / 03

   Quote

   One written quote for that scope, listing only the items that apply: licensing, equipment, setup or deployment, renewals and any Surya operation.

4. / 04

   See what you carry

   The same quote lists the hardware, licensing, consumption and freight you purchase directly.

Every quote states these plainly.

• +Which elements and quantities are in the declared scope
• +What Surya charges, split into one-time and any recurring items
• +Which third-party purchases and usage charges you carry directly
• +Who owns the equipment, the spares, the locker and the operations appliance
• +Shipping territory and response windows for the declared sites
• +Billing units, growth rules and support coverage