/ Technology infrastructure for physical operations that cannot stop.
How Surya is priced.
Surya is a product subscription with a fixed deployment fee. What a quote contains depends on the products in scope, the sites in scope and the declared quantities. Every quote separates what Surya charges from what you buy and own directly.
- No hourly engineering.
- No consulting blocks or retainers.
- No named-resource or per-engineer pricing.
- No charge for access to people.
Surya Control is not sold separately. It is the operating layer included with Endpoint and Fabric, and it is what makes the standard hold. Standby on its own does not include it.
/ What you'll experience
Four phases. Each one has a finish line.
Phase 1
Discover
- Your sites, people and equipment classes are reviewed, and the configurations you already run are captured per agreed role or equipment type.
- Every prerequisite is named, with an owner, including the identity and approval arrangements the replacement workflow needs.
- One written quote for the declared scope: the subscription, the deployment fee, and what you buy directly.
Phase 2
Prepare and install
- Replacement equipment is prepared to the agreed configurations, and the physical arrangement the scope calls for is installed. 30-day installation target once readiness is met.
- Where Endpoint or Fabric is purchased, Surya installs that scope to the released standard.
- Acceptance is the finish line: every required test passed, with the evidence recorded.
Phase 3
Operate Standby
- Issuance is authorized and recorded against the serial number, and returns, readiness checks and replenishment run as a scoped physical process.
- Faults inside the accepted scope are Surya's to resolve.
- Standby on its own does not include Surya Control, so ongoing tenant, endpoint and network administration stays with your organization or its current provider.
Phase 4
Add deeper scope when you need it
- Add Surya Endpoint, Surya Fabric or both on top of Standby, independently and in either order. There is no mandatory period and no mandatory upgrade.
- Surya Control is included with Endpoint and Fabric, running routine operations from the allowlisted catalogue while consequential changes wait for your authorization.
- All three together are Surya Foundation. The next site goes on the same standard, with the same acceptance tests.
/ What a quote contains
Six separate lines, never blended into one number.
Recurring product subscription
Ongoing operation of the products in scope. Surya Control is included underneath Endpoint and Fabric; it is not a separate purchase.
Fixed deployment fee
A one-time fee to install the declared scope to the released standard. It is quoted and agreed before the work starts.
Hardware and equipment
Endpoints and spare inventory for Surya Standby and Surya Endpoint are purchased and owned by you. The Surya Fabric network system is provided by Surya. Surya provides, installs, owns and operates the locker it uses for physical recovery. Equipment ownership and commercial terms are set out in the written proposal and agreement.
Software licensing
Microsoft and other vendor licensing stays on your agreements. Claroty licensing is a customer requirement where OT and CPS security is in scope.
AI, cloud and backup consumption
Usage-based charges from the underlying providers are billed to accounts you own, not marked up through Surya.
Freight and logistics
Shipping, field response and site logistics are confirmed for the declared sites during qualification.
Software licensing, and AI, cloud and backup consumption apply only to the purchased products that require them. Surya Standby on its own does not carry a Microsoft, Intune, Autopilot or Claroty license requirement; those licenses apply where Surya Endpoint or Surya Fabric is in scope.
Figures are confirmed in a written quote against a declared scope. Nothing here is a final term; commercial terms come from the approved agreement.
/ What is being priced
The subscription follows the products in scope.
Surya Standby
Standby
Protect revenue and customer commitments by keeping your sites working when critical equipment fails.
See the productSurya Endpoint
Endpoint, Standby and Control
Make your people productive from day one and keep control of company access and data through every hire, role change, and departure.
See the productSurya Fabric
Fabric, Standby and Control, with OT and CPS security where applicable
Keep every location operating securely and at full speed, with network capacity and resilience that support your growth.
See the product/ How a quote is produced
A declared scope comes before a number.
/ 01
Qualify
Your environment is compared against the released profiles, and any prerequisite is named and owned.
/ 02
Declare the scope
The products, sites, users, endpoints and site options that are in scope are written down.
/ 03
Quote
One written quote: the recurring subscription and the fixed deployment fee for that scope.
/ 04
See what you carry
The same quote lists the hardware, licensing, consumption and freight you purchase directly.
Every quote states these plainly.
- Which elements and quantities are in the declared scope
- What Surya charges, split into installation and recurring
- Which third-party purchases and usage charges you carry directly
- Who owns the equipment, the spares, the locker and the operations appliance
- Shipping territory and response windows for the declared sites
- Billing units, growth rules and support coverage
/ Clean ownership
Clear ownership. Clear responsibility.
You own
- Microsoft and other software licensing, on your paper
- Endpoints and spare inventory purchased for Surya Standby on its own and for Surya Endpoint
- AI, cloud and backup consumption accounts
- Internet circuits and carrier relationships
- Your data, your tenant and every access decision
Surya owns
- The product software, standards and released profiles
- The automation and operating logic behind them
- Deployment artifacts, releases and orchestration
- The locker hardware it installs and operates
- The methodology that keeps every customer on one standard
Your data, tenant, licensing and customer-owned equipment remain yours. Surya provides the Fabric network system; its equipment ownership and exit arrangements are defined in your agreement.
Your proposal identifies the Vanta licensing, reporting setup and any independent assessment fees required for your scope.
Know the whole commitment before you sign.
Contract terms, remedies and exit treatment come from the approved agreement. Nothing on this page is a final term.
/ Straight answers