Pricing — Every Number On This Page

Two doors. One rate card.

Two independent services. Each stands alone. Each is designed to lead to the other. Together, they replace an MSP.

Door 1

IT Logistics

$15per user / month

+ $2,500 / month platform fee

What's included

100% of new-hire provisioning and departure recovery, triggered by your HRIS
Repair-swap air cover: failed device out, engineered spare in, overnight
HRIS and ITSM integration built and maintained by us — requests open and close in YOUR system
Warehouse slot, managed spare pool, NIST 800-88 wipe and chain of custody
Our orchestration layer tracks every device event and writes back to your ITSM

Onboarding. a fixed-bid imaging automation engagement (Intune/Autopilot) after a scoped discovery. One invoice. When it's done, your standard image is code, and it's ours to maintain.

Door 2

AI Service Operations

$34per user / month

+ $2,500 / month platform fee

What's included

A Teams agent your employees talk to where they already work — no portal, no queue
Playbook automation built on the Microsoft ecosystem you already own (Intune, Entra, Defender, Autopilot)
All standard support activities, with humans in the loop for everything that needs one
Measured containment reporting: your tickets, your rate, updated monthly

Both together

$49 per user / month + one platform fee

The second platform fee is waived — you're already on the platform.

Talk to the team

Rates are floors. They do not descend with volume. For multi-year terms, the concession is a price hold — not a discount.

A PE-backed national accounting firm with 4,000 endpoints runs on exactly this card.

/ The Connection

What the platform fee is.

The fee is not an admin charge. It is the standing cost of being wired into your systems.

For IT Logistics

Your HRIS and ITSM integrations, maintained
Your warehouse slot and spare pool
The orchestration that keeps every device event in sync with your records

For AI Service Operations

Your tenant connection, maintained
The Teams agent infrastructure
A playbook library under continuous engineering

One client, one fee per service, no per-ticket charges, no hourly surprises.

/ Zero Line Items

What we don't charge for.

Your Microsoft licenses.

You already own them. Our job is to make them earn their price.

ITSM licensing.

If you already run an ITSM, we ride it — $0. If you need a platform, it passes through at cost. We make $0 margin on licenses. License markup is how the old model double-dips; we don't take that money.

Inventory tracking.

Included in the logistics service.

/ Pricing Behavior

The rate is the rate at 500 users and at 10,000.

The per-user rates are floors. They do not descend with volume. For multi-year terms, the concession is a price hold — the rate you sign is the rate you keep.

Qualification is 500 to 10,000+ endpoints. The Pilot — $2,500, 30 devices, 60 days, credited on conversion — remains the entry for measured proof.

Custom Critical remains as a scoped line with no published rate.

/ The Pilot

Prove it inside your environment.

$2,500

30 devices · 60 days · Credited on conversion

Book a pilot

The proving ground. One HRIS connector, one image, measured in your environment.

Your ops report includes containment rate, median resolution time, and escalation count — the three numbers that decide whether the combined card works for you.

Your incumbent will have opinions about our claims. This is how you check ours against theirs, with your own data.

Custom Critical

OT / Global / Regulated

Scoped, not published.

Multi-region operations, OT-dense manufacturing, FDA-aware patch rings, or regulated multi-site environments — scoped here, priced from the gap analysis.

Scope Custom Critical →

The price is half the story. The other half is the hours your people stop losing.

See the model →

Ready for a tailored quote?

Share your headcount and current setup. We'll come back with the rate card applied to your environment and a scoped onboarding.

Request Quote