Pricing — Every Number On This Page

Priced per device. At market, in the open.

One meter: devices under management. The rate is published, it descends with fleet size, and it is the same rate for every customer at that size. Movements bill per event. Same-day spare coverage is optional and priced per device.

/ The Rate

Devices under management — monthly rate card.

250 – 499 devices$20 / device / mo
500 – 1,999 devices$18 / device / mo
2,000 – 4,999 devices$16 / device / mo
5,000+ devices$14 / device / mo

Platform minimum: $5,000/mo. Below 250 devices, the minimum is the price.

Same-day Device Response included at every tier. On-site spare pools at sites with 50+ devices; smaller sites next-day from the RTP hub.

  • Platform minimum — $5,000/mo. Below 250 devices, the minimum is the price.
  • Movements — every laptop that moves is billed at a published per-type rate. Rate card below.
  • IT asset disposition (ITAD) & certified destruction — secure wipe, resale, or certified destruction of retired devices, billed per unit; often net-positive via remarketing credits.

/ Movements — per-type rate card

Every laptop that moves is billed at a published rate.

This is the whole meter — no hidden line items, no per-movement negotiation. Movements bill as-used on your monthly invoice.

01 · Ship

New-hire kit & ship (also outbound swap)

Image to your validated build, enroll, kit, same-day dispatch. Labor and handling only.

Kitting labor — branding / kit assembly per outbound unit. +$25 / unit

$135 / unit

02 · Retrieve

Offboarding box & retrieve

Return kit out, prepaid label on your carrier account, recovery chase to receipt.

$110 / unit

03 · Receive

Receiving & induction

Scan, custody record, condition triage, disposition call.

$10 / unit

04 · Wipe

Certified data erasure — every unit received

Wiped to NIST 800-88 (the certified data-erasure standard) with a certificate. Not optional — it is how the chain of custody works.

$20 / unit

05a · Reprovision

In lifecycle → back to deployable stock

Clean, repair triage, re-image to your build, back to deployable stock.

$95 / unit

05c · IMAC

IMAC (install / move / add / change)

On-site or depot install, move, add, or change of a deployed device. On-site at sites with 50+ devices; otherwise scheduled depot/dispatch.

$95 / event

05b · Recycle

Out of lifecycle → recycle/reclaim handoff

Pack, palletize & manifest to your recycle or reclaim vendor.

$20 / unit

06 · Storage

Secure storage

Secure inventory hold, asset-tracked.

$8 / laptop / mo

07 · Packaging

Packaging — at cost

Billed through at our cost. Varies with your branding choices and kit type. Not part of the per-event labor rates above.

At cost

Freight ships on your carrier account (FedEx / UPS). Our per-event rates are labor and handling — shipping cost never passes through us. Packaging materials are billed through at our cost (row 07); they are not included in the labor rates above.

/ OptionalApplies to 01 · Ship

Branded new-hire kitting

The new hire opens one branded box — laptop loaded with your standard setup (imaged to your build) and registered to your management system (enrolled), accessories laid out ready to use, in your branded packaging with a personalized welcome card. Optional swag insert. The day-one experience, delivered as logistics.

$25 / unit kitting labor. Packaging materials pass through at our cost on top.

Both lines are optional. They apply only when we build and maintain the image for you. If your IT team owns the automated build and its upkeep, we onboard to it and execute it exactly — neither line applies.

/ Build Engineering — one-time at onboarding

$200 / hour, billed by the hour (time & materials).

Written estimate at discovery. A simple image is typically 1–2 days; complex application packages are scoped individually. Every decision goes into a build log the customer ratifies before we ship on it.

/ Build Maintenance — recurring

Quoted with your build scope at discovery.

Keeps the ratified build current: OS servicing in the image (keeping the operating system's monthly updates inside the standard setup), application package updates, driver support for in-scope hardware models. New applications or new models are new Build Engineering work at the hourly rate.

Mass events — M&A waves, intern classes, seasonal surges, fleet refreshes — run at these same unit rates, scheduled as projects.

/ Configure your plan

Model your fleet.

Enter your device count. The tier and monthly recurring update live. The rate is the rate — no volume-based sales dance.

Current tier: 500 – 1,999 devices — $18/device/mo

Tiers · 250–499 = $20 · 500–1,999 = $18 · 2,000–4,999 = $16 · 5,000+ = $14 — same-day Device Response included · $5,000/mo platform minimum

/ Fleet flow — movements modeled at published per-type rates

Default 8% (measured). $95/event.

Onboards / yr75
Offboards / yr75
Recoveries / yr75
Redeployed / yr45
Retired / yr30
IMAC events / yr40
Movements / yr190

/ Build — one-time engineering & ongoing maintenance

Standard setup for a new laptop?

Who keeps it current?

Estimate. Simple builds typically run 1–2 days. Confirmed in a written estimate at discovery.

Estimate — number of apps we package into the build.

Estimate. Varies widely by application. Confirmed in a written estimate.

Build Engineering (one-time, estimated)$11,200

(16 base + 10 pkgs × 4 hrs) × $200/hr. One-time at onboarding — not part of monthly.

Leave at 0 to quote with your build scope at discovery. If set, added into monthly at $200/hr and labeled "(your estimate)".

500 × $18$9,000/mo
Device Response — same-day spare-pool coverageIncluded

On-site pools at sites with 50+ devices; smaller sites are fulfilled next-day from the RTP hub.

Platform minimum$5,000/mo
Recurring$9,000/mo
Movement fulfillment (avg)$2,442/mo
Build MaintenanceQuoted with your build scope
All-in monthly (est.)$11,442/mo
Annual (ACV)$137,300/yr
+ Build Engineering (one-time, est.)$11,200

Movement fulfillment is variable — it bills per event at the published rates on the meter above. Freight ships on your carrier account (FedEx / UPS); our rates are labor and handling — shipping cost never passes through us. Packaging materials are billed through at our cost and are not included in the total above. ITAD / certified destruction is billed per unit and is often net-positive via remarketing credits.

/ Send us this configuration

Your configuration

Device logistics, 500 devices @ $18/device (recurring $9,000/mo, same-day Device Response included) · Fleet: 500 emp · 15% attrition · 60% redeploy → 190 movements/yr · $2,442/mo fulfillment · Build Engineering (one-time, est.): $11,200 = (16 base + 10 pkgs × 4 hrs) × $200/hr · Build Maintenance: quoted with build scope at discovery — all-in est. $11,442/mo

/ Surya Critical

Some devices don't belong in a calculator.

This configurator prices the standard laptop fleet. Firewalls, HMIs, PLCs, and clinical peripherals — the operation-stopping devices beyond laptops — are Surya Critical: customer-owned, config-loaded spares under the same serialized custody, quoted in a working session, never configured online. An attach for fleet customers.

Explore Surya Critical →

A PE-backed national accounting firm with 4,000 devices runs on exactly this card.

/ Pricing Behavior

The rate is the rate. Published, at market, transparent.

Per-device rates descend along the published tiers as your fleet grows. They do not descend further with private negotiation. For multi-year terms, the concession is a price hold — the rate you sign is the rate you keep.

Microsoft 365 licensing stays on your paper. We make $0 margin on licenses. If you already run ServiceNow or another ITSM, we run on your instance — the rate does not change.

Two paths. Both first-class.

Pick the build model that matches how you run today. We come back with the rate card applied to your environment and a scoped onboarding.

Not sure? Find your program →