/ For the COO
The answer is physical: a configured spare that already exists, placed close enough to the work that a failure does not stop it.
/ 01
A configured spare machine, built on your current standard setup and kept current as that setup changes. Held at the RTP hub, tracked by serial number, and shipped the day you call it.
/ 02
Spare pools can be staged at your sites instead of the hub. A smart locker puts the spare in the building, opened by badge or code, and we refill the slot.
/ 03
With Your IT Department, device health is watched. When a machine shows signs of failing, replacement starts then — not after someone stops working.
/ 04
A machine is staged to the role's standard setup and shipped ahead of the start date, so the first day is work rather than setup.
/ Proof
Two published figures: 13 operation-stopping device failures across 17 months at one precision-manufacturing customer, each resolved by a staged-spare swap; and 0.66 movements per device per year, measured across 4,000 machines over a year. Each metric is defined on the numbers page.
The calculator gives you a monthly figure and an estimate of movement volume. The working session sets where spares sit.
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