/ Urgent Care Groups
Keep approved supporting technology ready for urgent care groups when a device fails.
Surya operates the managed on-site replacement program behind your sites. We build a replacement process around your clinics - forward stocking of core equipment inside your buildings, with the Surya RTP distribution center behind it for replenishment. When your people have problems, the immediate swap follows the documented restoration plan, because the working replacement is already in the locker.
- Ashvin Babu, Founder
There are no appointments to move. When registration goes down, walk-ins drive past to the next clinic and that revenue never existed. And your clinics are open nights, weekends, and flu-season Saturdays - exactly when the usual recovery path is closed.
An on-site badge-access smart locker holds customer-owned replacements, every slot tracked and refilled from our hub. It holds configured spares for the machines that stop the day - the server your schedule runs on and the front-desk registration workstations. A written failure plan says exactly what to do. A dead machine gets swapped from the locker in minutes.
The Surya RTP distribution center holds a configured duplicate of your clinic hardware, forward-stocked. A spare used at any office is replaced the next business day. The hardware stays on your books - we configure, stage, track, and run it.
We watch every clinic around the clock. Nights, weekends, and holidays are ordinary shifts, not escalations. When a clinic is open, someone is watching it.
New-clinic openings and front-desk device refreshes are configured, staged, and shipped site-direct from our logistics facility at our distribution hub. Equipment arrives ready to run, on the date the clinic needs it.
The operating model is physical continuity: We stage the recovery inside your clinic before anything fails.
It runs on stocked slots, real routes and immediate swap around the clock.
Clinical equipment
FDA-regulated devices - X-ray consoles and the like - are serviced around, not touched. We keep the network they depend on healthy. Talk to us →.
The locker, stocked with the things that stop a chair when they fail: the server your schedule runs on and the front-desk registration workstations. Something fails, someone walks to the locker, badges in, takes the replacement, and is working in minutes. Our hub holds a configured duplicate of your hardware and refills the slot the next business day. Surya owns and operates the locker. The customer purchases and owns the replacement devices inside it. Surya keeps the configuration current and operates the controlled lifecycle.
We work inside the accounts and setup you already run. Details are on the getting-started page.
Bring the devices that stop work and the sites where continuity matters.
Check your fitHow it works →/ Test one clinic first
A controlled continuity exercise at one site. We stage a replacement, simulate a failure, then follow the immediate swap: Obviously dead: straight to the locker. Might come back: a 30-minute restoration window, then the locker. Complete the guided swap and document the custody chain.