For dental groups & DSOs
Keep approved supporting technology ready across a distributed dental organization without changing each practice's operating model.
Surya operates the managed on-site replacement program behind your sites. We build a replacement process around your clinics - forward stocking of core equipment inside your buildings, with the Surya RTP distribution center behind it for replenishment. When your people have problems, the immediate swap follows the documented restoration plan, because the working replacement is already in the locker.
- Ashvin Babu, Founder
Every practice that joins a group arrives with its own history. A different practice management system. Imaging installed by whoever sold the sensor. A network closet nobody has a map of. And an IT arrangement that was one person, and that person stayed with the seller. The promise made across the table was that nothing changes for the patients or the team. For the first ninety days, that promise is mostly an IT promise.
Doctor-led groups win affiliations by protecting what the founding dentist built: clinical autonomy, the practice name, the team, the way the operatories run. Rolling every location onto one rigid system breaks that. We do the opposite. Each practice keeps its systems of record. What we standardize is invisible to patients: how every workstation is built, how spares are staged inside the practice, and how a failure gets replaced before the schedule feels it.
An on-site badge-access smart locker is networked, with every slot tracked and replenished from our hub, with forward-deployed, fully configured spares staged in the building, regardless of practice size. Front desk workstations, operatory machines, the machine your imaging depends on. When something fails, the replacement is already in the building.
A Surya RTP distribution center holding configured duplicates of your practices' hardware, forward stocked and refilled as spares are consumed. Practice lockers are replenished from the hub. The customer owns the replacement devices; Surya holds custody, configuration, and the record of where it has been, tracked by serial number.
When the next practice signs, onboarding runs as defined steps before the work: device sweep, one setup per role, locker and spare install, cutover. The second practice follows the same documented process because the work is templated. De novo locations run the same playbook from an empty suite. Growth keeps its focus on the practice.
A record of devices, swaps and returns, requests and custody, reported per practice and rolled up across the group. The plan is one operating model at each site, all in, with a locker in every practice and our hub refilling the slots.
The operating model is physical continuity: We stage the recovery inside your clinic before anything fails.
It runs on stocked slots, real routes and immediate swap around the clock.
The locker, stocked with the things that stop a chair when they fail: front desk workstations, operatory machines, the machine your imaging depends on. Something fails, someone walks to the locker, badges in, takes the replacement, and is working in minutes. Our hub holds a configured duplicate of your hardware and refills the slot the next business day. Surya owns and operates the locker. The customer purchases and owns the replacement devices inside it. Surya keeps the configuration current and operates the controlled lifecycle.
We work inside the accounts and setup you already run. Details are on the getting-started page.
Bring the devices that stop work and the sites where continuity matters.
Check your fitHow it works →/ Test one clinic first
A controlled continuity exercise at one site. We stage a replacement, simulate a failure, then follow the immediate swap: Obviously dead: straight to the locker. Might come back: a 30-minute restoration window, then the locker. Complete the guided swap and document the custody chain.