/ Dental Groups
Keep approved supporting technology ready for the devices that interrupt appointments when they fail.
Surya operates the managed on-site replacement program behind your sites. Your organization defines the standard; customer-owned replacements are staged in the locker, with the Surya RTP distribution center behind it for replenishment. When a critical device fails, the immediate swap follows the documented restoration plan.
- Ashvin Babu, Founder
When the schedule and X-rays go down at one office, every chair in that office stops producing until they're back. Hygiene blocks booked weeks out don't get re-run. You already know the interruption is visible in your operating report.
An on-site badge-access smart locker holds customer-owned replacements, every slot tracked and refilled from our hub. It holds configured spares for the machines that stop production - the server your schedule runs on, the imaging workstation, front-desk workstations. A written failure plan says exactly what to do. A dead machine gets swapped from the locker in minutes.
The Surya RTP distribution center holds a configured duplicate of your clinic hardware, forward-stocked. A spare used at any office is replaced the next business day. The hardware stays on your books - we configure, stage, track, and run it.
The operating model is physical continuity: We stage the recovery inside your clinic before anything fails.
The recovery is already in the building, on your shelf, before anything fails.
The locker, stocked with the things that stop a chair when they fail: the server your schedule runs on, the imaging workstation, front-desk workstations. Something fails, someone walks to the locker, badges in, takes the replacement, and is working in minutes. Our hub holds a configured duplicate of your hardware and refills the slot the next business day. Surya owns and operates the locker. The customer purchases and owns the replacement devices inside it. Surya keeps the configuration current and operates the controlled lifecycle.
We work inside the accounts and setup you already run. Details are on the getting-started page.
Bring the devices that stop work and the sites where continuity matters.
Check your fitHow it works →/ Test one clinic first
A controlled continuity exercise at one site. We stage a replacement, simulate a failure, then follow the immediate swap: Obviously dead: straight to the locker. Might come back: a 30-minute restoration window, then the locker. Complete the guided swap and document the custody chain.