How we start · Where every engagement begins

How we start.

We start with a conversation. We scope your fleet and your sites, onboard to your image and your process, and stage on-site spare pools so a broken laptop becomes a same-day swap instead of a multi-day wait. Nothing you use has to change.

No demo deck. A discovery call, a written scope, and a plan built backward from the date you want to be live.

Request a discovery conversation →

/ The arc

Discovery to live, in the open.

01 · DISCOVERY

A working conversation. Fleet size and mix, sites and headcount by site, what breaks today, what your MSP or internal team owns, what you want us to own. No slides, and a smooth NDA process — so we get to substance fast.

02 · SCOPE

A written scope of work (SOW): devices under management, sites in scope, image and process to execute to, response SLAs, and the onsite stock we stage per site. Priced against the published rate card — no bespoke surprises.

03 · ONBOARD

We onboard to your standard. Your image (standard setup), your naming, your enrollment (registering the device to your management system), your handoff to whoever supports the device after us. Reftab inventory with chain of custody on every unit. Shipping on your carrier account.

04 · GO LIVE

Onsite spare pool staged at your site. HR-triggered joiners land as configured laptops on day one. Failures swap same-day. Departures come back clean, wiped, and reconciled to the serial.

/ The honest split

What you bring

  • Your image and enrollment path — your standard setup and how devices register to your management system (we execute to it; we do not redesign it)
  • HR-system (HRIS) trigger or forwarding for joiners and leavers
  • Your carrier account (FedEx or UPS)
  • A point of contact who can answer questions in hours, not weeks

What we do

  • Configure, kit, and ship devices to your standard
  • Stage onsite stock and run same-day swaps
  • Recover, wipe to NIST 800-88 (certified data erasure), and reconcile devices on exit
  • Track every serial end-to-end in Reftab with chain of custody

/ Start

Let's have the conversation.

Send us your fleet size and your sites. We come back with a scope and a date, usually within a business day.

Request a discovery conversation →