/ What we cover

The technology that keeps the clinic moving.

A secure, badge-access locker in the clinic, networked with every slot tracked. It holds approved replacement technology for the devices that interrupt appointments, care, revenue, or clinic operations when they fail.

/ What we cover

The technology that keeps the clinic moving.

A covered device is standardized, staged, and safe for a controlled staff swap. Every candidate must pass the downtime, configuration, and swap tests.

Front desk

Front-desk workstations, card readers and the peripherals check-in runs on.

Exam room

Exam-room workstations and the approved computing at the point of care.

Patient check-in

Check-in tablets and kiosks.

Imaging capture

The imaging capture workstation the image lands on.

Printing and labeling

Label and document printers.

Staff mobility

Staff laptops on the approved setup.

Approved network edge

Approved clinic switches and firewalls where a safe replacement model exists.

Downtime test

Does its failure stop or materially disrupt appointments, care, revenue, or clinic operations?

Configuration test

Can the customer's approved setup be captured and reproduced reliably?

Swap test

Can trained clinic staff replace it through a controlled runbook without requiring a specialist physically present?

Surya covers the technology that supports the clinical device - the workstation, printer, network connection, and approved computing layer. The clinical device itself remains under the authority of the healthcare organization and its medical-equipment vendor unless explicitly qualified under a separate scope.

/ Clear ownership

Your standards. Surya's physical operation.

The customer retains

  • +Application selection and ownership
  • +Identity and access policy
  • +Security policy
  • +Network architecture
  • +Approved configurations
  • +Clinical-device authority
  • +Change approval

Surya operates

  • +Replacement readiness
  • +On-site secured inventory
  • +Locker operations
  • +Guided physical swaps
  • +Replenishment from the Surya RTP distribution center
  • +Recovery and repair routing
  • +Serialized chain of custody
  • +Certified erasure and retirement

Have a device that does not fit the list?

Bring the failure, the approved setup, and the swap procedure. The downtime, configuration, and swap tests decide whether it belongs in the operating scope.

Test it at one clinic