PRIVATE EQUITY

Full-Scale Modern Work Enablement & Workflow Automation

• Includes all Professional Plan features

• Full Teams Phone System (Direct Routing / Operator Connect)

• Unlimited Service Catalog Items with full process automation

• Scoped app development in ServiceNow

• White-glove Onboarding & Offboarding:

  • Laptop imaging, packaging, shipping

  • Accessories (dock, monitors, etc.)

  • Pass-through costs for shipping & materials

Enterprise-Grade Security & Identity Architecture

• Microsoft Entra Suite + Global Secure Access (Entra Internet + Private Access)

• Full Zero Trust deployment (continuous evaluation, traffic segmentation)

• Advanced Microsoft Purview (eDiscovery, Insider Risk, Records Mgmt)

• Defender for Endpoint, Identity, Office + integration with Microsoft Sentinel

AI-Driven Operations & End-to-End Lifecycle Automation

• AI Ops in ServiceNow:

  • Intelligent alert correlation

  • Auto-remediation workflows

• Predictive analytics on user behavior, outages, compliance gaps

• Lifecycle automation: device delivery → user enablement → deprovisioning

Premium Employee Experience & Proactive Support

• Frictionless onboarding/offboarding with physical device delivery

• Self-service portal powered by intelligent automation

• Reduced downtime through proactive remediation and AI Ops

• Personalized, secure, and scalable access to applications and data

Field CTO Engagement & Leadership Services

• Field CTO Advisory Services:

  • Executive workshops

  • Long-term modern work & security strategy

  • Annual tech roadmap & budget planning

• Dedicated Technical Consultant & Service Delivery Manager

• SLA-backed response times with quarterly performance reviews