AUTOMATION SERVICES

Surya uses multi-platform approach to drive automation initiatives

Surya Technologies empowers enterprises with ServiceNow, a leading cloud-based platform that automates IT service management (ITSM), IT operations (ITOM), security (SecOps), HR workflows, and customer service (CSM). Our expertise in ServiceNow helps organizations:

• Automate IT Service Management (ITSM) – Streamlining incident management, ticketing, and problem resolution.
• Enhance IT Operations Management (ITOM) – Proactively monitoring and managing IT infrastructure for better uptime and performance.
• Improve HR and Employee Workflows – Automating employee onboarding, case management, and self-service portals.
• Strengthen Security Operations (SecOps) – Automating threat detection, response, and compliance to reduce cyber risks.
• Boost Customer Service Management (CSM) – Leveraging AI-driven automation for superior customer experiences.

With AI-powered automation, predictive analytics, and workflow integration, Surya Technologies enables Fortune-level companies to enhance efficiency, reduce costs, and accelerate digital transformation.

Surya can bring your organization expertise in the leading enterprise automation platforms

Beyond ServiceNow, leading organizations use a combination of enterprise automation platforms to achieve seamless, end-to-end process automation. Some of the most widely adopted platforms include:

IT & Workflow Automation

• Microsoft Power Platform (Power Automate, Power Apps, Power BI) – AI-driven workflow automation and low-code/no-code app development.
• IBM Cloud Pak for Automation – AI-infused process automation for IT, finance, and customer service.
• Pegasystems – AI-driven decision automation for customer engagement, case management, and IT automation.
• Appian – Low-code automation for business processes, including BPM (Business Process Management).

Robotic Process Automation (RPA)

• UiPath – Leading RPA tool for automating rule-based business processes at scale.
• Automation Anywhere – Cloud-native RPA platform with AI-driven capabilities.
• Blue Prism – Enterprise RPA tool focusing on secure, scalable automation for Fortune 500 companies.

AI & Machine Learning Automation

• Google AI & Vertex AI – Machine learning-powered automation for advanced analytics and decision-making.
• Amazon SageMaker – AI/ML automation for large-scale business operations and predictive modeling.
• IBM Watson AI – AI-driven insights and automation for customer engagement and IT services.

Cloud & DevOps Automation

• Terraform (by HashiCorp) – Infrastructure-as-code automation for multi-cloud environments.
• Ansible (by Red Hat) – IT automation for provisioning, configuration management, and application deployment.
• Jenkins & GitHub Actions – CI/CD automation for DevOps and software development.
• Kubernetes & Docker – Container orchestration automation for scalable application deployment.

Enterprise Integration & API Automation

• Mulesoft (by Salesforce) – API-led connectivity for enterprise applications.
• Boomi (by Dell) – Cloud-based integration platform automating data and process flow.
• Workato – AI-driven workflow and API automation.

Surya Creates a Competitive Advantage

Surya integrates ServiceNow with these enterprise-grade platforms to provide a holistic automation strategy. Our expertise enables Fortune-level companies to:
✔ Reduce IT complexity and operational overhead.
✔ Improve process efficiency across departments.
✔ Enhance customer and employee experiences.
✔ Scale automation across cloud, AI, and on-premise environments.

Whether you’re looking to modernize IT operations, automate security, or streamline business workflows, Surya Technologies delivers cutting-edge automation solutions tailored to your organization.

Would you like a tailored automation strategy for your organization? Let’s discuss how we can drive efficiency and innovation in your business.