Transforming Life Sciences with ServiceNow Automation & AI
Surya Technologies is at the forefront of digital transformation, leveraging ServiceNow automation and AI to streamline business processes in the life sciences industry. By integrating automation into core workflows, we enable organizations to enhance efficiency, ensure compliance, and drive innovation.
Automating Onboarding and Offboarding in Life Sciences
A seamless onboarding and offboarding experience is critical in the life sciences industry, where regulatory compliance, security, and operational efficiency are paramount. Surya Technologies automates these processes through ServiceNow, ensuring smooth transitions for employees and contractors.
Onboarding Automation:
-Auto-provisioning of applications such as Veeva Vault, SAP S/4HANA, and LIMS (Laboratory Information Management Systems).
-Automated IT asset assignments, including secure access to GxP-compliant systems.
-AI-driven workflows to complete background checks, compliance training, and digital access provisioning before the start date.
Off-boarding Automation:
-Automated deactivation of user credentials in Oracle Argus, Medidata Rave, and other key systems.
-Laptop retrieval and revocation of access using ServiceNow workflows integrated with Microsoft Intune.
-Ensuring compliance by maintaining a full audit trail of all system access removals.

Seamless Integration with Key Life Sciences Software
Surya Technologies ensures robust integration between ServiceNow and critical life sciences applications, enabling organizations to maintain operational agility while ensuring compliance:
✔ Veeva Vault – Automated user provisioning and role-based access control.
✔ SAP S/4HANA – Streamlined access management and workflow automation.
✔ Medidata Rave – Automated data synchronization for clinical trials.
✔ Oracle Argus – Efficient pharmacovigilance reporting and regulatory compliance tracking.
✔ LIMS (Laboratory Information Management Systems) – Integrated automation for research and quality control workflows.
By leveraging AI-powered analytics, we provide insights into process efficiency, ensuring continuous optimization of critical workflows in research, manufacturing, and regulatory compliance.
User Laptop Automation & Logistics
To further simplify IT operations, Surya Technologies utilizes Microsoft Autopilot and Microsoft Intune to fully automate the deployment and management of employee laptops:
Autonomous Deployment:
-Devices are pre-configured using Autopilot, allowing new employees to receive laptops that are ready to use straight out of the box.
-Zero-touch provisioning ensures immediate access to corporate applications and security settings.
End-to-End Lifecycle Management:
-Surya Technologies provides full logistics support, including direct shipping of laptops to employeesanywhere in the world.
-For offboarding, we manage laptop retrieval, wiping data remotely and preparing devices for redeployment or secure disposal.
Compliance & Security:
-Automated device encryption and security policies using Microsoft Intune.
-AI-driven monitoring to detect compliance risks and enforce policies proactively.
Why Choose Surya Technologies?
With deep expertise in ServiceNow automation, AI, and IT logistics, Surya Technologies empowers life sciences companies to achieve unparalleled efficiency, security, and compliance. By integrating with essential industry software and leveraging cutting-edge automation, we enable businesses to focus on what truly matters—advancing healthcare and scientific innovation.
Let’s transform your IT operations with automation today!
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