/ Health systems

Extend approved technology readiness to every ambulatory location.

Central IT continues to define and approve the standard. Surya extends that standard to ambulatory clinics, urgent-care locations, imaging sites, administrative offices, acquired practices, and other off-campus care locations.

/ The replacement process

Five physical steps. One working replacement.

  1. / 01

    Approve the standard

    The healthcare organization defines or approves the configuration for each covered device.

  2. / 02

    Stage the replacement

    Customer-owned replacements are prepared to that setup and placed in the clinic locker.

  3. / 03

    Swap in minutes

    Clinic staff follow the controlled runbook, badge into the locker and retrieve the replacement.

  4. / 04

    Recover the failed device

    Surya handles return, repair, warranty routing, certified erasure or retirement.

  5. / 05

    Replenish and remain ready

    Surya refills the used slot and keeps the location ready for the next failure.

Your IT team controls applications, security, configurations, and technical standards. Surya keeps approved replacements physically ready wherever care happens.

/ Clear ownership

Your standards. Surya's physical operation.

The customer retains

  • +Application selection and ownership
  • +Identity and access policy
  • +Security policy
  • +Network architecture
  • +Approved configurations
  • +Clinical-device authority
  • +Change approval

Surya operates

  • +Replacement readiness
  • +On-site secured inventory
  • +Locker operations
  • +Guided physical swaps
  • +Replenishment from the Surya RTP distribution center
  • +Recovery and repair routing
  • +Serialized chain of custody
  • +Certified erasure and retirement

A physical last mile, inside your governance.

Surya does not replace central IT, clinical engineering, or the authority of the healthcare organization over regulated medical devices. The replacement process stays within approved ticketing, asset, security, and change processes.

/ Trust and custody

SOC 2 Type II examination completeHIPAA-aligned handlingBusiness associate agreement availableNIST 800-88 certified erasureSerial-level chain of custody
Read the trust details →

Start with one ambulatory location.

Put the replacement process through a controlled failure before trusting it with a real one. Select one clinic and one critical technology device. Confirm the approved setup, stage the replacement, simulate the failure, complete the guided swap, document the custody chain, return the simulated failed device, and refill the opened slot.

Test it at one clinic