You saw the headline. Here's the invoice-by-invoice proof.
What a traditional MSP bills you for — and what happens to each line item when the labor behind it no longer exists.
/ 01 The one number MSP replacements hide
The Foundation Build is fixed, scoped from the gap analysis, and typically 2–4× your Full Replacement monthly. It appears in your payback math on this page because hiding it would make us them.
MSP consulting monetizes entropy — recurring, hourly, open-ended. The Foundation Build is the opposite: one price, a defined finish line, and then the meter stops.
Workstream 01
Gold image engineering, zero-trust configuration baselines, network edge templates, and fleet migration.
Workstream 02
Knowledge base construction, process mapping, automation wiring into your identity, HRIS, and ITSM systems, and escalation path design.
/ 02 Priced as capex, on purpose
We could hide it in your monthly — that's the industry's "free onboarding" trick, and it's why MSP monthlies never come down.
We do the opposite: the build is paid once, and your recurring bill stays lean, benchmarkable, and headed in one direction.
Financing over the initial term is available if your situation calls for it — but the model is built for capex up front, opex cut in half.
/ 03 Model your replacement
$15/user/mo logistics · $34/user/mo service ops · $2,500/mo platform fee
Already run your own ITSM?
We ride it — no license line in the math.
Transition costs — always visible
Default = 3× computed Full Replacement monthly ($154,500). Adjustable — final scope comes from the gap analysis.
Cutovers are staged. Default 2 months of dual-vendor spend, added to the payback math.
Full replacement result
You keep $282K — 31% of your current MSP spend.
"Keep half the money" is the conservative floor of this model — audit the assumptions below.
MSP spend displaced
$900,000 / yr
100% of the MSP contract — the entire monthly bill goes away.
Surya cost (logistics + service ops)
$618,000 / yr
Both doors together at $49/user/mo + one $2,500/mo platform fee (the second is waived).
Net annual savings
$282,000 / yr
Recurring annual spend reduction once the transition completes.
Payback period
18 months
Time to recover Foundation Build + overlap months from the recurring savings.
After month 18, the build is paid for. What remains is a recurring bill roughly half your old one — permanently.
/ 04 Assumptions
Endpoint-related work is 40–60% of a typical MSP bill
We model the midpoint. Provisioning, support, patching, onboarding, offboarding, and compliance evidence sit inside that band across every industry benchmark we've audited. Use this exact phrasing site-wide.
Surya pricing comes from the published tiers, not a percentage
The calculator pulls the per-employee/month rate straight from the published tier that matches your headcount — no percentage heuristics. See /pricing for the tier table.
Full replacement includes the service desk, network operations, and physical fulfillment
AI-first service operations in Teams, engineers on defined escalation paths, an enterprise ITSM platform with a full audit trail, 24×7 network operations proven at global enterprise scale, and physical fulfillment: device replacement from configured spare pools, RMA processing, JML kitting and reclamation, and certified destruction run through Surya's RTP facility. Requests that end in hardware are closed by logistics, not reopened as procurement projects.
Transition costs are shown, not hidden
The Foundation Build is a disclosed fixed project, included in the payback math by default. Ongoing improvement is $0 — it's the product, not a change order.
What full replacement covers
Covered: endpoint fleet lifecycle, AI-first service desk, network operations, routine improvement work. Not covered: hardware purchases, software licensing, ISP/telecom circuits, custom application development.
/ 05 Measured, not promised
The 30-day Pilot's operations report includes your measured containment rate, median resolution time, and escalation count — your numbers, your environment, $2,500.
Book the Pilot →/ 06 Next step
Send us your current MSP scope and monthly spend. We'll come back with a line-by-line displacement map, a scoped Foundation Build, and the recurring monthly — typically within three business days.