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Employee Lifecycle Management

New employee at their desk trying to get their laptop working
Overview

Surya helps provide a better tech experience for your employees

We offer a range of services to enable your employees to be productive with their tech tools from their first day on the job to their last day.   From seamless tech onboarding to complete offboarding, we help you with employee productivity, engagement, and retention.  

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FAQs

Optimize onboarding, enhance employee engagement, and improve overall productivity.

Trust us to manage all aspects of your employee tech device lifecycle, allowing you to focus on your core business objectives.

A solid IT onboarding for new employees can lead to 50% greater productivity for new hires.  According to a 2010 Aberdeen Group study, organizations with structured onboarding programs enjoy a 60 percent year-over-year improvement in revenue per full-time employee and a 63 percent year-over-year improvement in customer satisfaction.

Employees that don't have essential tools to perform their work on their first day can face weeks of productivity losses.  This can help explain why nearly 30% of new employees quit w/in 90 days due to a poor onboarding experience.    

Yes.  Studies show that effective onboarding leads to more productive, engaged, and satisfied employees.  58% of employees that had a structured onboarding program were still with the company after 3 years.

A company faces security and financial risks if IT off boarding isn't executed effectively.   A study from Beyond Identity found that 25% of employees said that they still have access to systems from former jobs.   Another survey found that over 25% of companies surveyed lost more than 10% of their IT assets due to incomplete off boarding.   Both examples pose significant security vulnerabilities.  They also demonstrate financial losses due to unrecovered IT assets and the likelihood of overpaying for SaaS and other licensing.  

According to the 2022 State of Onboarding and Offboarding Automation conducted by YouGov, 50% of all IT leaders expressed doubt about their company's ability to effectively automate the onboarding and off boarding of employees from business and IT systems.  Enterprise companies fared best while small and mid-market companies had the most challenges with secure off-boarding and technology loss. 

Our Customers

Key industries

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technology industry logo
Accounting industry logo
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Manufacturing

Manufacturers are always looking for greater efficiencies and a competitive edge. Surya has expertise in supporting the unique demands of manufacturer's distributed and complex work environments

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Business services

Delivering excellent service when and where clients expect it is essential to delivering professional services. Complex work environments that are both hybrid and distributed are a great fit for Surya. We support the technology tools of their work environment so professional services firms can spend more time focusing on customer success

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Professional associations

Associations are laser focused on supporting their members. They don't always have the resources needed to provide the workplace environment they desire. Surya helps associations and other organizations that don't quite have the resources to deliver the workplace experience they desire.

How we help

Addressing challenges

A wide range of variables can lead to a variety of employee lifecycle challenges.  Here are a few examples of how we've addressed such challenges. 

Latest Employee Lifecycle Blog Post

Successful onboarding is critical for employee engagement and retention.  A subpar onboarding experience can lead to a significant number of employees leaving within their first 90 days.  Surya's tech onboarding process can ensure a great tech onboarding experience so new employees can get off to a fast start. 

A delivery guy handing a new laptop to a person at their new place of employment
Optimizing a critical employee experience
Employee onboarding

An unstructured technology offboarding plan can present security and financial risks. Ineffective device retrieval not only means loss of IT assets but it may also lead to license over payment.  Data on an unclaimed device is a security threat.  Our technology off boarding process eliminates security risks. 

Employees leaving and entering the front door to a big office downtown
Mitigate security and financial risks
Employee offboarding

Tech tools are critical for getting work done.  Many employees spend most of their day on their device. Invariably, issues arise with applications and devices.  Surya's outstanding help desk resolves these tech tool issues quickly so employees can remain productive and engaged. 

call center agent
Solve workplace technology issues
Help Desk

Laptops are critical tools for knowledge workers.  They are subject to more "wear and tear" in a hybrid work environment as they are taken from place to place. A faulty laptops can halt productivity.  Surya streamlines the replacement and repair process to minimize productivity loss. 

new laptop
Mitigate loss of productivity
Swap and repair
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Our Employee Lifecycle Management

Our goal is to help you drive greater employee productivity, engagement and retention. 

Contact Us

Let's have a conversation about your employee lifecycle challenges and learn how we may be able to help.