As public accounting firms grow in scale and complexity, so do their IT demands. From managing compliance-heavy infrastructure to ensuring zero downtime during tax season, firms need more than just a helpdesk — they need a partner who understands the business of accounting. Surya Technologies delivers a managed services model engineered specifically for the unique pressures of public accounting.
Accounting firms don't run on normal business cycles — they run on deadlines. Surya’s managed services are built around your calendar, not ours. We design infrastructure and support that anticipate the stress tests of your busiest times:
Seasonal elasticity planning to scale infrastructure during audit and tax deadlines
24/7 support that adapts to firm load, not just standard SLA templates
Zero-interruption patching and monitoring to ensure uptime during mission-critical periods
Surya’s managed services are designed to integrate cleanly with the systems your professionals rely on daily:
CCH Axcess and ProSystem fx
Thomson Reuters CS Professional Suite and Onvio
Wolters Kluwer, Caseware, QuickBooks Enterprise, and more
We ensure that updates, connectivity, and performance tuning for these platforms are automated, monitored, and compliant.
We offer end-to-end user lifecycle management, integrated with your firm's:
HRIS (Workday, ADP, BambooHR, etc.)
Accounting platforms and license management tools
Cloud identity systems like Entra ID (Azure AD)
New employees receive access to all the right tools — from tax software to secured file sharing — on day one. Departures are instantly deprovisioned across systems. All of this is orchestrated through ServiceNow to ensure auditability, speed, and compliance.
Whether your users are remote, in an office, or moving between locations, Surya handles end-to-end physical laptop provisioning:
Shipping and receiving for onboarding and offboarding — no matter where employees are located
Pre-configured devices delivered directly to users with encryption, compliance policies, and line-of-business apps ready to go
Return logistics and device sanitation managed fully for departing staff
Large-batch deployments for interns and seasonal workers during the accounting busy season, ensuring they’re productive from day one
This takes the burden off your internal IT team and ensures a consistent, secure experience across your firm.
Surya brings the power of ServiceNow’s enterprise-grade ITSM to public accounting — but we go further. We’ve developed a pre-trained, accounting-aware Virtual Agent that understands your tools and workflows:
“Why is my CCH login failing?”
“How do I set up multi-factor for Onvio?”
“What do I do if Caseware freezes during filing?”
Our AI-driven knowledge base and self-service portal eliminate repetitive tickets and empower your staff to solve issues fast.
Surya supports:
Microsoft Azure
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
On-premise and hybrid deployments
We allow your firm to evolve without friction, whether you’re running legacy file servers or transitioning client portals to the cloud.
We support firms ranging from regional 75+ user teams to national multi-office organizations. Our clear per-user pricing includes:
Device management and procurement
Cloud hosting, backup, and security
SLA-backed support
Full lifecycle automation
ServiceNow + Microsoft 365 integration
Laptop shipping, returns, and configuration logistics included
We understand accounting – our service model is built around your platforms, people, and pressures
We reduce operational drag – freeing up IT, finance, and HR to focus on growth, not access tickets
We future-proof your environment – enabling secure, AI-powered modernization across the firm
Your IT Should Be as Precise as Your Audit Trail
Surya Technologies helps public accounting firms stay fast, secure, and compliant — especially when it matters most. From the accounting busy season to tech transformation, we’re your trusted partner in every phase.